Call Plans for 1300 numbers and 1800 numbers
Our inbound call rates are the same for both 1300 numbers and 1800 numbers and vary based on caller location and answering point.
| Month-to- Month Plan |
Monthly Account Fee | BEST VALUE for |
|---|---|---|
| 1300/1800-20 | $20 | Small businesses wanting to expand outside their local area. Mainly local calls with some inbound calls from outside local area |
| 1300/1800-25 | $25 | Medium size businesses with an average volume of National inbound calls with average-long call patterns |
| 1300/1800-30 | $30 | Large Corporates with a high volume of National inbound calls with normal call patterns |
| 1300/1800-35 | $35 | Large Corporates with a VERY high volume of National inbound calls with long call patterns |
If you already have an existing Australian inbound 1300 number and would like to take advantage of our LOWER RATES and reduce your costs, then you can easily transfer your services (and numbers) to us for billing. There are no long-term contracts and no interruptions to your service when you switch to us.
- You can CHOOSE A GOOD NUMBER online NOW.
- NO FLAGFALL FEE.
- NO MINIMUM MONTHLY CALL SPEND.
- NO term contracts (1 months notice to cancel).
- NO HIDDEN Cancellation or Transfer fees. (check our competitors' Terms & Conditions).
- Ethical Terms & Conditions.
- Your number can usually be activated within 1 business day.
- We were the first company to offer a choice of low-priced 1300/1800 Plans and we'll help you choose the most economical one to suit your needs and call volume.
- Our affordable 1300/1800 Plans are designed to suit your call volume and save you money.
- If your call volume or call patterns change, you can change plans at any time with NO CHARGE.

Things you should know. 1300/1800 Calls are billed pro-rata in 1 second increments. Rates are quoted per minute and exclude GST. There is NO flagfall or call connection Fee. Inbound call rates vary based on caller location and answering point. Notes on First 20 min FREE: Only applies to 1300 numbers and applies to calls originating from a local fixed landline and terminating at a fixed landline. Normal plan rates apply after first FREE 20 minutes. Advertised rates may change without notice and are for new On-Net customers. Off-Net rates may be slightly higher. A minimum charge of 15c applies on 1300 inbound calls from national, international or mobile origin (does NOT apply to 20 min free time on 1300 numbers and calls to 1300 numbers originating from a local landline). A minimum charge of 15c applies on all inbound calls to 1800 numbers. A $19 setup fee applies to each new inbound number. Unless otherwise stated, there are NO term contracts or Cancellation Fees. However, we require 1 calendar months notice if you are changing carriers or closing your account. Current rates are only for new customers applying via this website. Services are only available to credit approved customers who pay by Direct Debit. Not applicable for existing customers or competitors. Includes standard level of routing/barring. Fees apply for initial set up of services and for making changes to services. Additional setup fee may apply to complex routing/barring configurations.

