Our inbound call rates for 1300 numbers and 1800 numbers vary based on the caller's location and your answering point.
If you already have an existing Australian inbound 1300 number or 1800 number and would like to take advantage of our LOWER RATES and reduce your costs, you can easily transfer your numbers to us for billing. There are no long-term contracts and no interruptions to your service when you switch to us.
- You can CHOOSE A GOOD NUMBER online NOW.
- NO flagfall fee.
- NO minimum monthly call spend.
- NO term contracts (1 month notice to cancel).
- Ethical Terms & Conditions.
- Your 1300 number or 1800 number is usually activated within 1 business day.
- We were the first company to offer a choice of low-priced 1300 Number & 1800 Number Plans and we'll help you choose the most economical one to suit your needs and call volume.
- Our affordable 1300 number and 1800 number plans are designed to suit your call volume and save you money.
- If your call volume or call patterns change, you can change plans at any time with NO CHARGE.
1300 Number plans
| Month to month plan | Monthly account Fee | Best value for |
|---|---|---|
| Lite | $14 | Ideal for small business who receive a low volume of local and national calls. (Note that this plan includes NO FREE talk time.) |
| Saver | $19 | Our most popular plan. Ideal for small to medium businesses with an average volume of local and national calls. (Includes 30 minutes FREE talk time for local landline-to-landline calls.) |
| Super Saver | $29 | Ideal for medium to large businesses with a high volume of local and national calls. (Includes UNLIMITED FREE talk time for local landline-to-landline calls.) |
| Mobile Roamer | $39 | Ideal for businesses who answer ALL incoming calls on mobile phones. This plan provides our most competitive mobile rates. |
1800 Number plans
| Month to month plan | Monthly account Fee | Best value for |
|---|---|---|
| 1800-14 | $14 | Small businesses wanting to expand outside their local area. Mainly local calls with some inbound calls from outside local area |
| 1800-19 | $19 | Medium size businesses with an average volume of National inbound calls with average-long call patterns |
| 1800-29 | $29 | Large Corporates with a high volume of National inbound calls with normal call patterns |
| 1800-39 | $39 | Large Corporates with a VERY high volume of National inbound calls with long call patterns |
Things you should know. 1300/1800 Calls are billed pro-rata in 1 second increments. Rates are quoted per minute and exclude GST. There is NO flagfall or call connection Fee. Inbound call rates vary based on caller location and answering point. Notes on FREE talk time: Applies only to Saver and Super Saver 1300 number plans and only to calls originating from a local fixed landline and terminating at a fixed landline. Normal plan rates apply after first FREE 30 minutes for the Saver plan. Advertised rates may change without notice and are for new On-Net customers. Off-Net rates may be slightly higher. A minimum charge of 15c applies on 1300 inbound calls from national, international or mobile origin (does NOT apply to FREE talk time on our Saver and Super Saver 1300 number plans). A minimum charge of 15c applies on all inbound calls to 1800 numbers. A $19 setup fee applies to each new inbound number. Unless otherwise stated, there are NO term contracts. We require 1 calendar month notice if you are changing carriers or closing your account. Current rates are only for new customers applying via this website. Services are only available to credit approved customers who pay by Direct Debit. Not applicable for existing customers or competitors. Includes standard level of routing/barring. Fees apply for initial set up of services and for making changes to services. Additional setup fee may apply to complex routing/barring configurations.